At Rona Al Imtiaz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services.
Information We Collect
We may collect the following types of information when you interact with us:
- Contact details — name, company, email address and phone number, provided when you submit our contact form or request a quotation.
- Project information — specifications, drawings, bills of quantities and delivery details needed to price and fulfil your order.
- Technical data — IP address, browser type and basic usage data collected automatically to improve our website.
How We Use Your Information
- To respond to your enquiries and prepare quotations.
- To supply, deliver, install and service the goods you order.
- To communicate updates about your order or project.
- To improve our website, services and customer experience.
How We Protect Your Data
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure or destruction. Your data is never sold to third parties.
Sharing of Information
We only share your information with trusted partners — such as manufacturers, freight forwarders or subcontractors — to the extent necessary to deliver the goods and services you have requested.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond to your request in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please reach us through our contact page.