Got Questions?
Frequently Asked Questions
Everything you need to know about our products, services and ordering process. Can’t find the answer you’re looking for? Feel free to reach out.
What products and services do you supply?
We supply industrial electrical equipment — cables, switchgear, distribution boards, containment and lighting — along with construction materials, plumbing and mechanical components, and HVAC systems. We also install, commission and maintain what we supply, and can provide skilled manpower for site work.
Which areas of Oman do you cover?
We deliver and work across the Sultanate of Oman. Delivery schedules for sites outside the main centres are confirmed when we quote, so you know the lead time before you commit.
How do I get a quotation?
Send us your BOQ, drawings or a list of requirements through the contact form, by email or on WhatsApp. We review the specification, flag anything that needs clarifying, and come back with a priced quotation and realistic lead times.
Do you supply to specification, or do you substitute?
We quote against the specification you give us. Where an exact item is unavailable or carries a long lead time, we tell you before the order is placed and propose an equivalent for your approval — we never substitute silently.
Do you offer installation and after-sales support?
Yes. Our technicians handle installation, testing and commissioning, and we offer planned preventive maintenance as well as breakdown response. Handover documentation and test records are provided as standard.
What are your payment terms?
Terms are confirmed on each quotation and depend on the size and nature of the order. Account terms are available for established clients — talk to us about setting one up.